What challenges we faced:
The customer wanted to upgrade their pharmacy kiosk display which at the time was utilizing a recently discontinued consumer grade tablet for both their user interface and operational computer that controlled all peripheral components of the vaccine dispensing terminal.
We acted as an extension of the customer's design team to create a customized display and computer solution. The integrated LCD+Touch panel and computer system both provided long-lifecycle dependability for the customer's kiosks while fitting the existing footprint of a discontinued tablet. Impact’s recommended solution, used by the client, could now withstand 24/7 operation and offers increased reliability with industrial-grade components including German-made motherboards from Kontron and all display parts. Impact’s products were supported by Impact without any changes to the design for many years. We saved the customer money by designing a display kit without unnecessary sheet metal, since the screen is incorporated into their enclosure. Impact was able to save the client even more money bypassing an AD Board by providing a direct digital connection (LVDS) between the computer system and the touch displays.